Frequently
Asked Questions

On the Bookings page, choose a date, review packages and pricing, read the contracts, and submit an event inquiry. Anyone can send an inquiry. Our team reviews it within 48 hours, may edit details, and if approved sends you a booking code. Enter that code on the Bookings page to confirm final details and pay the deposit.

We recommend booking at least 6 to 12 months in advance, especially for weekend dates and popular holiday months. Our peak season runs April through November and dates fill up quickly. That said, we occasionally have last-minute openings. Contact us directly if your event is within 60 days.

Submitting an inquiry does not confirm your date. We review and edit each request, then send an approved booking code (BK-…). You enter that code on the Bookings page, review the final details, re-sign if needed, and pay the deposit. After payment you keep the same booking code to look up your booking, download receipts, and pay any remaining balance. The date is locked once payment is complete.

No. Anyone can submit an event inquiry or tour request without a code. A booking code (BK-…) is only sent after we approve your inquiry, and that is when you confirm details and pay.

Yes. The BK- code we send after approval is yours for the entire booking. After you pay the deposit, use that same code to look up your booking, download receipts, and pay the remaining balance. You do not get a second code.

Yes. Weekday bookings are available and often have greater flexibility in scheduling. Contact us for weekday pricing, as it may differ from our weekend rates.

Blocked and booked dates are not available for new event or tour requests. Choose another open date, or contact us if you need help finding alternatives nearby.

Yes. Before approval, reply to our team or note changes in your inquiry. After you are booked, you can look up your booking with the same code and send change notes for our team to review.

A $1,500 non-refundable deposit is required to secure your date. One date switch is allowed, subject to availability and approval by our team. Additional cancellation terms are outlined in your rental agreement. We recommend event insurance for further protection.

Booking codes are time-limited (typically 48 hours). Enter your BK- code, finish confirmation, and pay the deposit before it expires. If it expires, contact us and we can reissue a code when possible.